Reception Manager
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-17
Listing for:
Hilton
Full Time, Contract
position Listed on 2026-07-17
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Guest Services, Hotel Management
Job Description & How to Apply Below
Location: Hilton Edinburgh Carlton, Edinburgh
Contract type: Permanent
Hours: Full Time
Posted date: 08/07/2026
We have an exciting opportunity for a Reception Manager to join our dynamic team. If you thrive in a fast‑paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person- Previous experience in a front office or reception management role
- Ambitious and hard working
- Strong leadership, communication, and interpersonal skills
- Excellent problem-solving abilities and a guest-first attitude
- Proficiency with booking systems
- Ability to work flexible hours, including weekends and holidays
- Oversee front desk operations
, including check-in/out procedures and guest services - Manage and train reception staff, ensuring a professional and friendly atmosphere
- Handle guest complaints and resolve issues promptly and effectively
- Liaise with housekeeping, reservations, and other departments for smooth coordination
- Monitor and maintain accurate booking records using hotel management systems
- Ensure compliance with all health, safety, and company policies
- Maximise room occupancy at best rates while implementing up-selling techniques to promote hotel services and facilities
- Assist with all departmental objectives
, work schedules, budgets, policies, and procedures
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Uniform provided
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