Assistant Operations Manager - Events Catering - EICC Levy Posted Ed

Assistant Operations Manager - Event Catering

Location:

EICC, Edinburgh
Salary: £30000 - £33000 + Excellent Benefits

Contract:

Full Time

As Assistant Operations Manager, you'll support the planning and delivery of outstanding event catering across the EICC. Working alongside the Operations Manager, you'll lead teams on event days, ensure exceptional service standards, and help create memorable guest experiences from the first coffee break through to spectacular gala dinners.

This is a fantastic opportunity for someone looking to take the next step in their hospitality management career within a world‑class venue.

• Supporting the operational delivery of conferences, exhibitions, banquets and hospitality events.
• Leading, motivating and developing front of house teams to deliver exceptional guest experiences.
• Ensuring food and beverage service is delivered safely, efficiently and to the highest standards.
• Working closely with the kitchen, logistics and event planning teams to ensure seamless event execution.
• Managing event set‑ups, service delivery and breakdowns.
• Monitoring labour deployment and supporting cost control.
• Ensuring compliance with food safety, health & safety and licensing regulations.
• Handling guest feedback professionally and proactively.
• Supporting training, coaching and performance development across the team.

• Experience in hospitality or event catering operations within hotels, conference venues, stadiums or large‑scale events.
• Previous supervisory or management experience.
• A passion for delivering exceptional customer service.
• Strong organisational skills and the ability to manage multiple priorities.
• Excellent communication and leadership skills.
• Confidence working in a fast‑paced, ever‑changing environment.
• A proactive, hands‑on approach with great attention to detail.
• Flexibility to work evenings and weekends as required by the event schedule.

At Nourish with Levy, we're passionate about creating memorable hospitality experiences while investing in our people.

You'll enjoy:

• Competitive salary
• Career development and progression opportunities
• Industry‑leading training programmes
• Healthcare and wellbeing support
• Employee Assistance Programme
• Exclusive retail, travel and lifestyle discounts
• Meals on duty
• Pension scheme
• Life assurance
• A supportive, inclusive culture where everyone can thrive

The Edinburgh International Conference Centre is one of Europe's leading conference and events venues, hosting everything from global conventions and exhibitions to prestigious awards ceremonies and high‑profile corporate events. Every event is different, giving you the opportunity to develop your skills while working with an experienced and passionate team.

If you're an ambitious hospitality professional looking to grow your career in event catering, we'd love to hear from you.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!