Box Office Host

The Role

As a member of the Box Office team, your role will include:

• Welcome guests warmly and create a friendly first impression.
• Manage ticket sales and assist with customer enquiries.
• Handle calls, emails, and booking requests professionally.
• Work closely with the events and sales teams to ensure smooth operations.

The ideal candidate will have:

• Upbeat, confident, and customer-focused personality.
• Excellent communication and organisational skills.
• Calm under pressure with strong attention to detail.
• Team player with a proactive, can-do attitude.
• Computer literate – experience with ticketing or booking systems is a plus.
• Previous experience in box office, reception, or customer-facing roles preferred.
• Full training will be provided.

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.

If you think this is the role for you then apply now and one of our friendly team will be in touch.