Conference & Events Duty Manager

As and when required based on business needs

Casual

Roseburn St, Edinburgh, Scotland, EH12 5PJ

£15.00 per hour

Be at the heart of unforgettable events where every detail matters. As a Conference & Events Duty Manager
, you’ll play a key role in delivering exceptional experiences across conferences, VIP occasions, and major events at one of Scotland’s most recognisable venues.

Although this is a casual, hourly-paid role, there are plenty of hours available, making this a fantastic opportunity for those looking for flexibility while still enjoying regular event work.

You’ll lead from the front in a fast-paced environment, taking ownership of operations, inspiring teams, and ensuring every event runs smoothly from start to finish. If you thrive under pressure, enjoy working with people, and take pride in delivering outstanding service, this is your chance to make a real impact.

From leading teams on shift to supporting high-profile clients, you’ll be trusted to create seamless experiences and maintain the high standards Murrayfield Stadium is known for.

• Leading and inspiring teams on shift – briefing, supporting, and coaching FOH teams to deliver outstanding service
• Taking ownership of event operations – managing the flow of service, timings, standards, and overall guest experience
• Creating memorable client experiences – acting as the main point of contact, welcoming clients, and ensuring their expectations are exceeded
• Preparing events for success – overseeing room setups, checking details, managing equipment and stock, and ensuring spaces are ready to impress
• Keeping everything running smoothly – coordinating communications, resolving challenges quickly, and making confident decisions under pressure
• Maintaining exceptional standards – completing checks, ensuring compliance, managing paperwork, and driving continuous improvement
• Delivering high-profile events – independently managing conferences, VIP experiences, and major occasions with professionalism and attention to detail

Working Pattern: This is a casual, hourly-paid role offering flexible working patterns. While hours are not guaranteed, there are plenty of hours available across our busy events calendar, and we are ideally looking for candidates who can offer strong availability.

Job : 5097

• Strong leadership skills – the confidence to guide, motivate, and support teams while leading by example
• A calm and confident approach – staying in control, making decisions, and solving problems under pressure
• Excellent people skills – building positive relationships with clients, guests, and colleagues
• A proactive mindset – spotting challenges early, planning ahead, and finding solutions quickly
• Great organisation and attention to detail – keeping operations running smoothly and ensuring every standard is met
• Commercial awareness – understanding the importance of efficient labour planning and delivering great service
• Adaptability and flexibility – comfortable working in a changing environment where every event is different
• A passion for high standards – committed to creating memorable experiences and continuously improving service delivery

If you’re an experienced events professional who enjoys leading teams, working with people, and bringing exceptional events to life, we’d love to hear from you.

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - because life doesn’t run on a 9-5 schedule.
• Room to grow - career development and learning opportunities.

We’re a people-first business with over 10,000 colleagues across the UK
, serving everything from stadiums to hospitals, schools to workplaces. Our mission?
To enrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

At Elior,
diversity and inclusion aren’t just policies, they’re who we are
. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!