Afternoon Tea Supervisor

The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:

• Oversee and support the daily operations, ensuring each guest is genuinely welcomed and pampered during their visit

• Uphold and maintain service standards at all times

• Support the training and the development of the team

• Handle all guest interactions with discretion, courtesy, and efficiency

• Work closely with the manager to ensure the safety, comfort and overall satisfaction of every guest throughout their experience

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• A passion for delivering service e...