Luxury Front Desk Manager - Lead Guest Experience
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-14
Listing for:
The Balmoral, a Rocco Forte Hotel
Full Time
position Listed on 2026-08-14
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
The Balmoral, a Rocco Forte Hotel in Edinburgh, seeks an experienced Front Desk Supervisor to lead daily reception operations and create a warm, personalised greeting for guests.
You will oversee check-ins, check-outs, coordinate with departments, train front desk staff, and uphold the hotel’s luxury standards. Opera PMS experience is preferred. The role requires flexibility to work weekends and evenings and offers a competitive package including service charge.
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