Housekeeping Assistant

Your mission:

We are looking for enthusiastic and reliable Housekeeping Assistants to join our friendly and supportive team.

If you enjoy cleaning, take pride in high standards, and love the satisfaction of seeing a room transformed by a job well done, this could be the perfect opportunity for you. Whether you already have housekeeping experience or are completely new to the role, we'd love to hear from you. Full training will be provided, so we're looking for people with a positive attitude, a willingness to learn, and a genuine desire to work as part of a team.

This role offers flexible part-time hours, making it an excellent choice for those looking to fit work around family commitments, studies, or other responsibilities, while being part of a welcoming workplace with great colleagues and excellent perks.

• A friendly, approachable personality with excellent customer service skills
• A positive and dependable attitude
• Willingness to learn and follow housekeeping standards
• Ability to work well within a team
• Good attention to detail
• Ability to undertake physical work, including standing, bending, lifting, and moving throughout your shift
• Pride in delivering high standards of cleanliness and guest satisfaction
• A professional and courteous manner when interacting with guests and colleagues

As a Housekeeping Assistant, you'll help ensure our accommodation and communal areas are clean, welcoming, and maintained to a high standard.

Duties may include:

• Cleaning guest rooms and bathrooms
• Making beds and changing linen
• Vacuuming, dusting, and mopping
• Replenishing supplies and amenities
• Maintaining cleanliness in public areas
• Greeting and assisting guests in a friendly and helpful manner
• Responding politely to guest requests and queries
  
  Working closely with colleagues to deliver excellent standards
• Assist the housekeeping team with cleaning and maintaining guest rooms and hotel areas to Virgin Hotels standards of cleanliness

We offer flexible shifts and ask that candidates are available to work a minimum of 3 shifts per week.

Applicants must be available to work during school holidays, non-term time periods, and throughout the Christmas and New Year holiday period, as these are often some of our busiest times.

Available shifts include:

• 8:00 am to 12:00 pm
• 9:00 am to 1:00 pm
• 12:30 pm to 4:30 pm

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.

Because it is fun, of course! But we appreciate that fun isn’t always enough – what else is in it for you?

• Teammate discount at Virgin Hotels and 20 other Virgin brands!
• Lots of events and socials throughout the year
• Use of the onsite gym
• 28 days paid holiday per year pro rata for part timers, inclusive of public holidays, with an additional day for each year’s service up to 31 days
• Additional day off for your birthday
• Workplace Pension Scheme
• 4x your salary in Life Assurance
• Company sick pay scheme
• Enhanced Family Friendly Policies
• Teammate discount on Food & Beverage
• Discounted Room Rates
• Employee Assistance Program
• Learning & Development opportunities
• Access to Virgin Family, which contains various Virgin group discounts and treats!
• Joining a great team & being part of Virgin Hotels worldwide!
• A day off for your birthday
• Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
• Generous family-friendly policies and allowance

• Current right to work in the United Kingdom
• Availability to work 3 days and 3 shifts
• Ability to undertake physical work, including standing, bending, lifting, and moving throughout your shift

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer