Cluster Reservations Leader - Guest Experience & Revenue
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-30
Listing for:
Scotsman
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism, Event Management & Planning
Job Description & How to Apply Below
The Scotsman Group is seeking a Cluster Reservations Manager to oversee daily reservations operations across our hotels and apartments. Reporting to the Group Revenue Manager, you will lead a small team, manage group bookings, and drive guest satisfaction through efficient processes and strong customer service.
You will maintain knowledge of our services, systems like Opera Cloud PMS and Mews, and collaborate with hotel teams to maximise bookings, revenue and guest experience across Scotland.
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