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Guest Experience Leader - Front Office Excellence
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-06
Listing for:
Frasers Group plc
Full Time
position Listed on 2026-09-06
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk
Job Description & How to Apply Below
Frasers Hospitality in Edinburgh seeks a Guest Relations Manager to lead the Front Office team and elevate guest experiences across Fraser Suites Edinburgh. You will ensure service levels exceed expectations and act as the management representative during operating hours.
The role emphasizes leadership, team collaboration, and seamless communication with Front of House, Maintenance, and Housekeeping to uphold the Fraser Standard and WOW guest service.
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