Guest Experience Expert Casual

Description

Guest Experience Expert Casual Residence Inn Edinburgh

Do you thrive on making people feel genuinely welcome Were looking for a warm dynamic and adaptable Guest Experience Expert to join our team at Residence Inn Edinburgh.

This is far from a typical front desk role. Youll work across the hotel reception food and beverage making every guest interaction count from a seamless check-in to a perfectly served breakfast. No two shifts are the same and thats exactly what makes it exciting.

What youll do:

• Be the face of Residence Inn Edinburgh building genuine rapport with guests and creating memorable moments
• Handle check-ins check-outs reservations and payments with confidence and care
• Assist with F&B operations supporting breakfast service and evening operations (serving drinks).
• Anticipate guest needs resolve issues at first contact and go the extra mile every time

What were looking for:

• A naturally warm and people-first personality
• Adaptability and a willingness to turn your hand to anything
• A professional calm approach even under pressure
• Previous hospitality experience is a plus but your attitude matters most

The details: 14.25ph Rotating shifts including days evenings and nights

Why Youll Love Working With Us

At Residence Inn Edinburgh our culture is our biggest perk. We recognise great work celebrate success and make sure you feel valued every day.

Benefits & Wellbeing

• Use of the Hotel Gym
• Benefit Hub Access:
  Worlds largest selection of retail discounts
• Wisdom Wellbeing: 24/7 support for you and your family

Travel & Dining Perks

• Marriott Associate Rates and discounts for friends and family
• 20% off at Marriott F&B restaurants

This could be the start of something special. If youre ready to bring your personality and passion to a role where every day makes a difference wed love to hear from you.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.