Night Manager - W

Additional Information This role works a 4 on/4 off shift pattern, each shift lasts 12 hours, 19:30 - 07:30

Job Number

Job Category Rooms & Guest Services Operations

Location 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX
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Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: Min: £33,000 - Max: £35,189.88

W Edinburgh is hiring a Night Manager to join the team! We invite you to play an integral part in bringing to life this award-winning hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award and entering the Forbes Travel Guide with a prestigious “Recommended” rating for 2026, now is the perfect time to join the team and take your career to the next level.

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

Reporting to the Welcome Office Manager (Front Office), the Night Manager at W Edinburgh has overall responsibility for all property operations during the overnight shift, ensuring the highest levels of hospitality and service are provided during this time.

We are looking for someone who is detail-oriented, a people-person and passionate!

• Represent property management overnight in resolving any guest or property related situations.
• Monitor and ensure compliance with all guidelines to operations.
• Ensure employees and guests are in a safe environment overnight.
• Review financial, sales and activity reports and other performance data to measure productivity of the day, collate and distribute as required.
• Ensure all staff are adhering to proper cash handling procedures.
• Promote all Health and Safety protocols and ensure compliance daily, including ensuring all employees have complete knowledge of emergency procedures.
• Be a W brand ambassador, ensuring the brand’s voice is present in your interactions with guests and staff Our ideal Night Manager is someone who has:
• A keen eye for detail
• Natural leadership skills
• Strong organization and multi-tasking skills
• The ability to stay calm under pressure
• The ability to prioritise effectively
• Sophisticated communication skills
• Previous experience working overnight in a city-centre hotel
• A positive mindset
• A genuine passion for working in hospitality In return for your hard work, we give you:
• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Bonus plan
• Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
• Company pension scheme
• Private medical insurance
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12- storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel helps redefine the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.

Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.

A real highlight…