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Guest Service Specialist – Front Office

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Splendid Hospitality Group
Full Time position
Listed on 2026-09-29
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism, Customer Service Rep
Job Description & How to Apply Below
Position: Guest Service Specialist – Front Office Experience

Splendid Hospitality Group is seeking a Guest Service Team Member at Mercure Dumfries to greet guests warmly, handle bookings and check-ins, and provide personal, efficient service that sets the tone for every stay.

You’ll move between tasks with calm confidence, support across departments, and share local recommendations, bringing a bright, approachable style to every interaction under a government contract.

The following role is for a Guest Service Specialist – Front Office Experience with Splendid Hospitality Group.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Service Specialist – Front Office Experience role in the description above.

We appreciate your interest in this position.

Join Splendid Hospitality Group and contribute to our ongoing work.

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