Back of House Manager

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

The Edinburgh Grand, part of Marriott’s prestigious Luxury Collection, is located in the heart of Edinburgh’s New Town. Housed in a beautifully restored former Royal Bank of Scotland, it offers elegant apartments and suites, combining historic architecture with modern luxury. Guests enjoy exceptional dining, stylish social spaces, and world-class service. As Scotland’s first Luxury Collection hotel, we’re proud to deliver an unforgettable guest experience with a strong sense of place and heritage.

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

What you'll be doing...

• Lead the day-to-day operation of all Back of House areas, ensuring goods receiving, storage facilities, cellars and waste areas are organised, efficient and maintained to exceptional standards.
• Oversee all deliveries, ensuring goods are received, checked, recorded and stored correctly in line with company procedures, brand standards and relevant legislation.
• Take ownership of inventory and stock control, ensuring operating equipment, chemicals, cleaning materials and consumables are appropriately stocked and readily available to support the hotel's operations.
• Manage stock rotation, storage and distribution processes to minimise waste, maintain quality and ensure products are efficiently available to the relevant departments.
• Take overall responsibility for Health & Safety compliance across all Back of House operations, ensuring compliance with Food Safety, HACCP, COSHH and all relevant legislation.
• Manage the ordering, storage and safe use of chemicals and cleaning products, ensuring all procedures are followed correctly.
• Conduct regular departmental audits, identify areas for improvement and implement corrective actions to maintain high operational and compliance standards.
• Work closely with the Maintenance team to ensure Back of House equipment and facilities are maintained in safe and effective working order.
• Manage stock takes and investigate any variances, putting effective controls in place to minimise waste, loss and unnecessary expenditure.
• Raise purchase orders and manage goods received documentation in partnership with the Finance team, ensuring accurate records and effective cost control.
• Build strong working relationships with suppliers and internal departments, ensuring quality, consistency and value across all goods and services.
• Work collaboratively with Food & Beverage, Finance, Maintenance and Housekeeping teams to ensure the smooth flow of goods, equipment and services throughout the hotel.
• Maintain the cleanliness, organisation and presentation of all Back of House areas, ensuring they consistently meet the high standards expected within a Luxury Collection hotel.
• Identify opportunities to improve operational…