F&B Team Member

About Lost Shore Surf Resort

We are the largest inland wave pool in Europe, next to Europe’s largest indoor climbing arena.

It comprises of three open kitchens, bar/café, in house market an adjoining private event space and accompanying public event programme. A forward-thinking space that celebrates the very best in Scotland's produce and wider cultural landscape. Canteen is one of Scotland’s most dynamic foodie destinations that helps put Lost Shore firmly on the map.

Lost Shoreis about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, has arrived next to Europe’s largest indoor climbing arena, and is putting Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

About the role

Food and Beverage Team members are essential parts of the F&B Front of House and Events team, working closely with the F&B Manager, Assistant Manager and the Team leader. As a Team member you will provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.

What you'll do

• Visitor
  
  Experience:
  
  Collaborate with F&B management team to understand and exceed visitor expectations, ensure visitor satisfactions are met and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services.
• Working as a Team: Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.
• Ways of Working: Ensure adherence to LSSR's Health and Safety policy, maintain personal training records, comply with Risk Assessments, operate within licence and permit parameters

Qualifications

• A passion for hospitality.
• A want to serve customers and progress in the hospitality sector.
• An outgoing attitude and a personable quality.

Additional Information:

As a Food and Beverage Team Member you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

About the role

Food and Beverage Team members are essential parts of the F&B Front of House and Events team, working closely with the F&B Manager, Assistant Manager and the Team leader. As a Team member you will provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.

What you'll do

• Visitor
  
  Experience:
  
  Collaborate with F&B management team to understand and exceed visitor expectations, ensure visitor satisfactions are met and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services.
• Working as a Team: Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.
• Ways of Working: Ensure adherence to LSSR's Health and Safety policy, maintain personal training records, comply with Risk Assessments, operate within licence and permit parameters

Qualifications

• A passion for hospitality.
• A want to serve customers and progress in the hospitality sector.
• An outgoing attitude and a personable quality.

Additional Information:

As a Food and Beverage Team Member you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

The pay range for this role is:
12.71 - 12.71 GBP per hour(Resort)