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Hotel Operations Lead – Guest Experience & Safety

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: West Highland Chamber
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism, Guest Services, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 31000 - 43000 GBP Yearly GBP 31000.00 43000.00 YEAR
Job Description & How to Apply Below

West Highland Chamber is seeking an Operations Manager with proven hotel management experience in the Highlands. You will be the main liaison for staff and guests, ensuring timely, high‑quality service and adherence to company policy.

You will oversee regulatory paperwork, escalate issues through the senior leadership team, and drive safety, hygiene, and guest satisfaction across all departments.

We would love to welcome a new Hotel Operations Lead – Guest Experience & Safety to our team in United Kingdom.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Hotel Operations Lead – Guest Experience & Safety role at West Highland Chamber, based in United Kingdom.

We are looking to fill the Hotel Operations Lead – Guest Experience & Safety position at West Highland Chamber in United Kingdom.

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