Front Office Supervisor
Listed on 2026-10-07
-
Hospitality / Hotel / Catering
Customer Service Rep, Guest Services, Hotel Front Desk, Hospitality & Tourism
Join
us at Accor,
where
life pulses
with
passion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan
45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomea
Heartist®,becausehospitalityis, first and foremost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specific to thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitality
isa
work
of
heart,
Join
us and
becomea
Heartist®.
Our mission at Ibis Edinburgh Royal Mile – Hunter Square is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate activelyinitiativesto build a more inclusive and sustainable world
- And many more benefits and perks :
Our objective is simple: make you grow and give you the spark to unleash your personality
As a Front Office Supervisor
, you will:
Lead the front desk team during shifts, ensuring smooth operations and exceptional guest service
Jump into Food & Beverage service (breakfast, bar, lunch, or dinner) when needed
Assist with reservations, back-office tasks, and guest inquiries
Handle guest requests and issues professionally, ensuring satisfaction at every step
Motivate and support your team, helping new team members settle in and thrive
Ensure compliance with health, safety, and hygiene standards
QualificationsPrevious hotel or hospitality experience desired
A positive, can-do attitude and flexibility to work in a fast-paced environment
Strong multitasking and communication skills
A passion for guest service and attention to detail
Willingness to work flexible hours, including weekends and holidays
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).