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Front Office Team Lead: Guest Experience Champion

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Novotel Hotels
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 16000 - 23000 GBP Yearly GBP 16000.00 23000.00 YEAR
Job Description & How to Apply Below

Novotel Edinburgh Centre is seeking a Front Office Team Leader to guide the reception staff and ensure a welcoming, seamless guest journey from arrival to departure.

You will lead day-to-day operations, coach colleagues, handle guest concerns with empathy, and collaborate with other departments to deliver memorable experiences in a busy city hotel.

Join our team and grow with Accor in a role that blends hands-on leadership with guest-centered service.

We would love to welcome a new Front Office Team Lead:
Guest Experience Champion to our group in City of Edinburgh, Scotland, United Kingdom.

We would love to welcome a new Front Office Team Lead:
Guest Experience Champion to our team in City of Edinburgh, Scotland, United Kingdom.

For the Front Office Team Lead:
Guest Experience Champion position at Novotel Hotels, we are reviewing applications now.

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