Whatever/Whenever Concierge: 5-Star Guest Switchboard
Listed on 2026-10-11
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Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Management & Planning
W Edinburgh is seeking a Whatever/Whenever Agent (Switchboard) to join our Guest Relations team at 1 St James Square, Edinburgh. You will answer calls, take messages, and assist guests with requests, delivering five-star service in a fast-paced environment.
Reporting to the Guest Relations Manager, you should communicate clearly in English, multitask across channels, and work well with colleagues to ensure every guest experience is seamless.
The following role is for a Whatever/Whenever Concierge: 5-Star Guest Switchboard with W Hotels.
Full responsibilities and requirements are described in the listing above.
Learn more about the Whatever/Whenever Concierge: 5-Star Guest Switchboard role in the description above.
We appreciate your interest in this position.
Join W Hotels and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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