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Guest Services Lead — Front Desk & Guest Experience

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Splendid Hospitality Group
Full Time position
Listed on 2026-10-15
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 26000 - 31000 GBP Yearly GBP 26000.00 31000.00 YEAR
Job Description & How to Apply Below

Splendid Hospitality Group is seeking a Guest Services Shift Leader for Hotel Indigo - Edinburgh. You will lead the front desk team during daily operations, ensuring smooth check-ins, bookings, and guest requests with a calm, guest-focused approach.

This full-time role in Edinburgh offers a warm, welcoming environment where you’ll share local knowledge and create memorable experiences for guests, while supporting across departments and maintaining high service standards.

This opportunity is for the Guest Services Lead — Front Desk & Guest Experience role at Splendid Hospitality Group.

This role, Guest Services Lead — Front Desk & Guest Experience at Splendid Hospitality Group, could be your next career step.

Are you ready to take on the Guest Services Lead — Front Desk & Guest Experience role at Splendid Hospitality Group?

We would love to welcome a new Guest Services Lead — Front Desk & Guest Experience to our organisation in City of Edinburgh, Scotland, United Kingdom.

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