Front Of House Manager

Job  Branch:
The Caledonian Edinburgh

Location:

The Caledonian, Edinburgh Salary/Benefits:
Competitive Salary Contract type:
Permanent

Hours:

Full Time Shift pattern:
Variation of Shifts, Including Weekends Hours per week: 40 Hours Per Week Posted date: 21/10/2026 Closing date: 21/11/2026 At The Caledonian Edinburgh, Front Office teams deliver polished, personalised service that defines the guest experience. We are seeking a Front of House Manager to lead daily operations and inspire exceptional service from arrival to departure.

The Person :
An experienced Front Office leader with luxury hospitality expertise Guest-focused, composed and confident in decision-making Strong people manager with coaching and performance leadership skills Organised, commercially aware and operationally confident Adaptable and resilient in a dynamic hotel environment

The Role:

Lead Front Office operations in line with luxury service standards Support strategic objectives and act as senior cover when required Drive guest satisfaction, team engagement and operational excellence Ensure smooth arrivals, departures and occupancy performance Champion brand standards and service culture

Key Responsibilities:

Supervise Front Office teams and daily shift execution Manage room allocation, occupancy and overbooking levels Resolve guest feedback proactively and professionally Coach, develop and support team performance and succession Ensure financial accuracy, security and policy compliance The Benefits:
Competitive Salary Bonus Free and healthy meals when on duty. 50% off our Food & Beverage Venues – The Court & Caley Bar Discounted use of Leisure Facilities Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&Cs apply 28 Days of Annual Leave, increasing with long service Pension enrolment We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

Why Join Us At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth. Begin your journey with one of Edinburgh’s most iconic hotels. Learn more: