Late Housekeeper

To be responsible for maintaining the cleanliness, presentation and overall good order of the hotel during the evening shift, ensuring guests enjoy a clean, comfortable, welcoming and relaxing environment throughout their stay.

The Late Shift Housekeeper plays an important role in maintaining the hotel's standards once the daytime housekeeping team has finished, taking responsibility for ensuring that all public areas, guest corridors and facilities remain clean, tidy and presentable throughout the evening. This includes cleaning and maintaining the hotel's public spaces, servicing guest rooms when required, and providing turndown service for VIPs and other designated guests.

The role requires someone who takes pride in their work, has an excellent work ethic and is confident working independently, using their own initiative to identify and complete tasks without constant supervision. Good communication skills are essential to ensure guest requests, maintenance issues and operational matters are dealt with promptly and communicated effectively to the relevant departments.

• Take responsibility for maintaining the cleanliness and presentation of all hotel public areas throughout the evening, including the lobby, reception, corridors, lifts, stairwells, public toilets and communal spaces.
• Clean and sanitise public toilets, replenish amenities and consumables, and empty bins as required.
• Regularly check high-traffic areas, attending to spillages and additional cleaning requirements promptly.
• Proactively identify areas requiring attention and ensure all public areas meet the hotel's cleanliness, hygiene and Atlas standards.

• Clean and service guest bedrooms when required, including making beds, changing linen, dusting, vacuuming and sanitising bathrooms.
• Ensure turndown service is completed to the required standard for VIPs and other designated guests.
• Respond promptly to additional housekeeping requests, ensuring guest rooms are clean, comfortable and welcoming.

• Maintain a visible, approachable and professional presence throughout the hotel during the evening.
• Respond positively and promptly to guest requests,
• Maintain a good knowledge of hotel facilities, products and services to assist guests with general enquiries.
• Report maintenance concerns, damage or potential health and safety issues to the relevant department promptly.

• Maintain cleaning equipment, ensuring it is cleaned, cared for and stored correctly after use.
• Use cleaning products and equipment safely and in accordance with hotel procedures.
• Maintain high standards of cleanliness, hygiene and health and safety throughout all working areas.
• Ensure important information and outstanding tasks are communicated clearly during handovers.
• Take ownership of responsibilities, manage workload effectively and work collaboratively with colleagues to support the smooth running of the hotel..

Scotsman Group is a collection of over 50 venues. Many of our venues are housed in listed buildings, carefully restored, expanded, refreshed and put to good use. We have restaurants, hotels, nightclubs, bars, cinemas, student accommodation and more.

One thing all our places have in common is our people - they work hard, often behind the scenes, and they are the best at what they do. They are a wildly eclectic bunch, from the architect who makes the drawings come to life, to the domestic team who make our hotel rooms feel like home. We are always growing and on the lookout for fresh talent, so if you've got it, bring it.

Our values aren't rules or guidelines…