Associate RTSM Specialist

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials, we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world. With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact.

Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.

In this position, you'll help ensure studies run smoothly by coordinating system updates, resolving issues, managing timelines, and supporting stakeholders throughout the study lifecycle. You'll work closely with internal teams, sponsors, and external partners to deliver high-quality RTSM solutions while maintaining compliance, data integrity, and patient safety. Your expertise will contribute directly to the execution of clinical trials, helping teams make informed decisions and maintain operational excellence.

This is an opportunity to take ownership of live RTSM projects, collaborate across functions, and make a meaningful impact on the delivery of innovative clinical research.

This is a remote role open to candidates based in UK or US. You will collaborate with global teams across multiple time zones.

• Manage RTSM study amendments, ensuring deliverables are completed on time, within scope, and in accordance with established quality standards.
• Coordinate and communicate RTSM project activities with sponsors, study teams, and internal stakeholders.
• Serve as the primary escalation point for RTSM maintenance activities, driving issue resolution through to completion.
• Monitor study randomisation processes to ensure accurate execution and support study integrity.
• Create and execute User Acceptance Testing (UAT) plans and facilitate sponsor participation in testing activities.
• Review, prepare, and approve study support materials, helpdesk documentation, and system-related deliverables.
• Perform financial reviews and support budget management activities related to change orders.
• Conduct quality control checks, process study schedules and inventory files, and support ongoing operational activities as required.

• Degree in a relevant discipline or equivalent combination of education and professional experience.
• Minimum 1 year of RTSM experience and at least 2 years of experience within a CRO or pharmaceutical environment.
• Experience working within a Contract Research Organisation (CRO) or pharmaceutical setting.
• Knowledge of RTSM study design, randomisation methodologies, and just-in-time drug supply processes.
• Understanding of clinical trial conduct, blinding practices, patient safety requirements, data integrity principles, and applicable regulations.
• Demonstrated ability to manage and support the delivery of RTSM solutions used in clinical trials.
• Strong client-facing, communication, and stakeholder management skills.
• Proficiency in English, with strong written and verbal communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Discover the Difference We love knowing that someone is going to have a better life because of the work we do. Discover the Difference at Worldwide Clinical Trials.

We’re a team of clinicians, scientists, and researchers who want to make healthcare better. We were founded on an unwavering commitment to authentic, personalized attention. And today, as CROs consolidate and the industry changes rapidly, that personalized attention is more important than ever. We all came to this industry for different reasons, from different walks of life. If you ask any one of us why we’re here, you’ll get a different answer.

That’s what makes us special.