Fibre Field Engineer

Contract type:
Permanent

Posting end date: 29/05/2026

Location:

Edinburgh (field based role covering Scotland and the North of England).

Field based role facilitating the maintenance and incident response for events on the OFNL network.

• Maintain and perform repair of OFNL’s active and passive network.
• Participate in call‑out rota, attending faults or maintenance work during out‑of‑hours periods including weekends and public holidays.
• Provide on‑site support for both Assure and Provide team functions in the Network Operations Centre.
• Ensure work is undertaken to a high standard of safety and technical quality following method statements, procedures and safety instructions.
• Attend broadband, telephone and TV reception service faults in customer premises.
• Act as first responder to OFNL incidents in your region.
• Diagnose on‑site faults, identify root cause and implement fixes in accordance with the Service Level Agreement.
• Perform periodic maintenance of network assets as required.
• Wear relevant PPE at all times.
• Complete all relevant paperwork accurately and return within the communicated timeframe.
• Perform optic fibre repair – customer facing single‑handed work in customer premises and off‑site in the Openreach underground access network (confined spaces).

• CSCS card.

• Experience of FTTH networks.
• Use of an OTDR tester and ability to analyse results.

• Self‑motivated and enthusiastic.
• City & Guilds 3667‑02.
• NRSWA certificate.
• Safety underground certificate SA002.
• GPON experience.
• Hands‑on experience in installation and commissioning of telecommunication equipment.
• Able to adapt to changing work practices and environment.

• Criminal records checked through the Disclosure and Barring Service (DBS).
• Participation in a standby rota.
• Hold a driving licence.