Service Engineer

Job Title:

Service Engineer

Location:

Field Based (East London/North East London)

Job Length:
Permanent

Working Hours:

Full time

Competitive Salary with extensive benefits:

• Monthly product allowance – alcoholic & non‑alcoholic options available
• Private Medical options
• Life Assurance
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Access to a range of high street discounts

Aqua Libra designs, manufactures, and supplies a range of industry‑leading, energy‑efficient water dispensers. We play a key role in driving progress towards net zero and supporting our customers on their sustainability journeys.

As one of our Service Engineers, you’ll use your skills to install, service, and repair purified chilled, still, sparkling, and boiling drinking water systems across a variety of business premises throughout the UK.

Install, service, and repair purified chilled, still, sparkling, and boiling drinking water systems.

Prioritise a diverse workload alongside peers and the planning team to ensure all tasks are completed within service level expectations and with maximum efficiency.

Ensure full compliance with Health & Safety legislation and relevant company procedures.

• Experience and knowledge within the water vending industry is highly desirable.
• You should have skills and experience with water cooling systems, carbonators, boilers, and filtration systems.
• Strong problem‑solving skills, with a logical and methodical approach to fault‑finding.
• A background or qualification in plumbing or water vending is desirable but not essential, as full training and support will be provided for the right candidate.
• Experience working in a customer‑facing or field‑based service environment is advantageous but not essential.
• Competent in using basic IT systems, including Microsoft Office.
• A full UK driving licence is essential.
• Self‑motivated, with the ability to work independently or as part of a small team, consistently achieving strong results and demonstrating a commitment to continuous development.
• Excellent communication skills, with the ability to build effective relationships with both internal teams and external customers.
• Able to thrive in a diverse, fast‑paced, field‑based environment while consistently delivering world‑class service.