Field Service Technician; North

SNAP is a unique and innovative company that has become the leading digital marketplace for the haulage industry across Europe. SNAP connects the entire road transport industry through technology, security and a complete international network of truck drivers, fleets, and roadside service providers.

We have tens of thousands of fleets with hundreds of thousands of drivers who use SNAP Account every 13 seconds when driving across Europe. We connect them with over 600+ service providers of truck parking, vehicle washing and road tolls to simplify fleet management and drive revenues for our service partners.

Change is a constant throughout SNAP, with many different ways in which to grow. With planned expansion of growth across Europe, exploration of new opportunities are never far away. This role will play the lead role in such growth trajectory, and we’ll be behind you all the way.

We plan to invest heavily and develop our technology to continue to grow our network.

ANPR & Security Systems, CCTV

Full Time | Company Van| Excellent Benefits | FTSE 100 Company

Are you an experienced Field Service Technician looking for a varied role where no two days are the same?

At SNAP, part of Certas Energy, you'll play a key role in delivering innovative access and security solutions for commercial customers across the UK and Europe. From ANPR systems and CCTV to automated barriers, access control and networking, you'll be responsible for installing, commissioning, maintaining and repairing industry-leading technology that keeps our customers moving safely and securely.

If you enjoy solving technical problems, working with the latest technologies and delivering exceptional customer service, we'd love to hear from you.

• Installing, commissioning and maintaining security and access control systems.
• Servicing and repairing ANPR systems, CCTV, automated barriers, payment systems, access control and intercoms.
• Diagnosing faults and delivering first-time fixes wherever possible.
• Supporting IP networking infrastructure and associated security technologies.
• Providing technical advice and training to customers.
• Participating in the out-of-hours call-out rota.
• Completing accurate service documentation and managing vehicle stock.
• Working safely and ensuring compliance with Health & Safety procedures at all times.
• Building strong customer relationships while representing the SNAP brand professionally.

• Proven experience installing and maintaining electronic security systems.
• Experience with IP and analogue CCTV systems (such as Hikvision, Dahua or iPro).
• Experience with structured cabling (CAT5e/CAT6).
• Strong fault-finding and problem-solving skills.
• Excellent customer service and communication skills.
• Full UK driving licence.
• Willingness to travel throughout the UK and Europe, including occasional overnight stays.
• Valid passport.

• Experience with ANPR systems.
• Experience with automated parking barriers.
• Fibre optic installation and termination experience.
• Networking knowledge.
• IPAF certification (1B, 3A & 3B).

At Certas Energy, we're proud to be part of DCC plc, a FTSE 100 international business. We invest in our people, technology and innovation to help our customers succeed while creating rewarding careers for our colleagues.

• Competitive salary
• Company vehicle
• Pension scheme
• Holiday allowance
• Supportive, collaborative team environment
• Opportunity to work with cutting-edge security technologies across the UK and Europe

If you're passionate about security technology and enjoy delivering outstanding service, we'd love to hear from you.