Facilities Team Member

Facilities Team Member

Join our facilities team and play a vital role in maintaining safe, clean, and welcoming living spaces where your skills keep our student community thriving every day.

Location
:
Edinburgh

Contract Type: Permanent

Working Hours
: 37.5 hours per week working 5 days out of 7 between the hours of 8am and 8pm. Weekends will be required on a rota basis.

Essential: A full UK driving license

As a Facilities Team Member, you`ll play a key part in creating safe, welcoming, and well-maintained spaces that help our students feel at home and thrive. You`ll work closely with your Facilities Team Leader, peers and residents, resolving maintenance issues, responding to health and safety needs, and supporting a high-quality living environment. Every day is different whether you`re fixing a door, responding to an urgent call, or simply checking in with students your attention to detail and commitment to our values will help build a positive community where everyone belongs.

Whilst no two days are the same at Unite Students, here`s a flavour of what you`ll be responsible for in this role:

• Perform General Maintenance Tasks: Carry out basic joinery, plastering, plumbing, electrical repairs, and reactive maintenance to ensure buildings are safe, secure, and well-maintained.
• Ensure Health and Safety Compliance: Maintain a safe environment by completing monitoring, responding promptly to safety-related calls, and adhering to all relevant policies and procedures.
• Deliver Excellent Customer Service: Connect with students and colleagues, respond to maintenance requests and student feedback, and provide support with a positive and approachable attitude.
• Use Digital Tools and Procedures: Log maintenance issues accurately using PDA apps and complete planned inspections, reporting any remedial work to the appropriate engineer.

You don`t need to fit a box or follow a traditional path - what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.

To be successful in this role, you will:

• Hold a Valid UK driver`s license - essential for traveling between sites.
• Basic technical maintenance skills - including joinery, plastering, basic domestic plumbing, and completing like-for-like electrical changes with attention to safety and proper documentation.
• Knowledge and adherence to Health and Safety legislation - ensuring a safe working environment and compliance with legal standards.
• Experience in general maintenance and customer-facing roles - demonstrating the ability to work effectively while delivering top customer service.
• Strong problem-solving and communication skills - capable of addressing maintenance issues efficiently and interacting professionally with stakeholders and colleagues

In this values-led organisation, you`ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we`ll help you build skills, confidence and a career you’re proud of.

We believe that everyone thrives when they`re able to bring the best version of themselves to work. So, alongside a competitive, we`ve built a culture and a reward package to support you in bringing your full, authentic self to work, including:

• A performance-related bonus paid twice a year
• 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
• A generous pension scheme where contributions between 4% and…