Network Maintenance Operator

Most peopledon'tgive much thought to how clean water reaches their tap - or what it takes to keep it flowing when something goes wrong.

At Scottish Water,it'swhat we think about every day.

When you see our branded vansout and about,there'sa good chanceyou'relooking at one of our Network Maintenance Operators (NMOs) heading out to investigate a problem on the Drainage Network. Our nationwide response teams are ready to act quickly to prevent, investigate and resolve customer issues - minimising disruption and keeping people safe.

• A
  permanent, secure job
  delivering an essential public service
• A
  standard 35-hour working week
  , plusregularovertimeand standby payments
• Clear pay progression
  (see details below)
• 38 days' annual leave
  , including public holidays
• A
  defined benefit pension
  and life assurance
• Full training
  , specialist equipment,PPEand a fully equipped vanfor home-to-site travel

We'renow looking for new membersto join our Sewer response teamin

Lanarkshire.

NMOs carry out routine checks and maintenance on the drainage network. When a customer reports a problem, or our control centreidentifiessomething unusual, you'llhead out to investigate what'shappening on the ground, resolve issues and keep water flowing.

You’lltake control of situations on site, using the specialist equipment we’ll train you on to carry out repairs, identify bursts and put short-term solutions in place to minimise disruption.

You’llalso complete checks on plant, equipment and vehicles, and accurately record work, performance and updates using mobile systems.

Health and safetyiscentral to the role. Wedon'ttake shortcuts.

You’llwork toestablishedprocedures such as Chapter 8 and NRSWA requirements,identifying and managing risks to protect yourself, yourcolleaguesand members of the public.

This is a primarily field-based role.

Whileyou'repart of a wider response team,you'lloften work independently during your shifts,taking ownership of situations and keeping customers informed throughout. As part of our 24/7 service,you'llalso take part in an out-of-hours standby rota.

We'llprovide all the training you need to succeed. To start with, we'relooking for people who are practical,reliable and comfortable working outdoors in all weathers.

You’llneed:

• Afull UK-issued driving licence
• Confidence working outdoors, in all weathers, across day and night shifts
• Acalm, practical approach when dealing with customers and unexpected situations
• The ability towork safely andfollow procedure sat all times
• BasicIT skills, using mobile devices to receive updates and record work

You’llbe one of the public faces of Scottish Water, often arriving on site when customers are understandably concerned. Being approachable,reassuring and able to explain what'shappening clearly really matters.

Experience in utilities, street works, construction, groundworks,plantor machinery-based roles is welcome, as are practical backgrounds such as agriculture. Qualifications like NRSWA, DOMS or HCOP, CPCS 180/360, or an HGV licence are helpful - full training and support will be provided.

Character is important to us. Across the whole of Scottish Water, we look for people who are Bold, Responsible, Inspiring and Caring. (And you can expect these characteristics to make an appearance in your interview with us )

Ifyou'reused to long hours, short-term contracts, or chasing the next job, this role offers stability, long-termsecurityand the chance to build a career while delivering an essential public service. We invest in our people, vehicles,equipment and PPE, and offer predictable pay alongside a strong, defined benefit pension.

While the work we do is important, we know it's not the only thing that matters.

NMO's work on…