Mobile Field Service Engineer

Job Title: Field Service Technician

Location: Edinburgh

Salary: Competitive

Job Type: Full time, Permanent

Boon Edam is the world market leader in commercial entrance control solutions, and we operate globally. We have manufacturing facilities in Holland, the USA, and China and a network of international sales offices that provide support to customers worldwide.

Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Are you passionate about customer satisfaction and brand image? Are you a passionate engineer who enjoys problem-solving? If so, our Field Service Technician role might just be the new career choice for you.

What do we expect from you?

As a Field Service Technician, you will be responsible for the proactive delivery of service, maintenance, fault repair, and occasional installation works on customer equipment.

Your role will include:

• Carrying out reactive and planned maintenance, repairs and installations on entrance systems
• Attending customer sites promptly, managing your workload to meet service schedules and call-out requirements
• Communicating clearly with customers, including providing ETAs and end-of-day updates
• Ensuring all works are completed safely, efficiently and in complian...