Customs Administrator

Job Title

Customs Admin

Edison, NJ

As a Customs Admin at Hillebrand Gori, you will coordinate and process customs administrative work, including helping manage admin tasks, handling information requests, and keeping customs activities running smoothly while meeting business needs, customer expectations, and company guidelines. Your role directly impacts operational continuity, customer satisfaction, and financial accuracy across the organization.

• Execute general administrative support plans and processes for a department/group of professionals
• Support administration of customs and trade compliance plans and processes to facilitate the timely, secure and cost‑effective import, export and shipment of materials, equipment, products, packages, and documents across international borders
• Implement customs brokerage activities such as preparing and maintaining shipping records
• Review shipped items and shipping validity dates
• Identify, obtain and collate documents required for certificates for customs clearance
• Perform daily shipment documentation work and other required documents
• Process, handle, distribute and archive all required documents
• Raise bills to customers for services, examine invoices and shipping documents
• Co‑ordinate with overseas office to check and verify shipment information
• Communicate with external organizations such as customs authorities or shipping agents to verify customs requirements
• Collaborate with staff members of departments to prepare for meetings and daily workload
• Take steps to achieve coordinated cooperation of the departments
• Collate, analyze and put forward initial recommendations for process improvement
• Participate in development of process and quality standards in the relevant department
• Implement best practices, resolve recurring issues and suggest modifications in administrative support processes and systems to increase effectiveness and efficiency

• Strongly preferred: 2+ years of experience in shipping/logistics/supply chain management industry
• Preferred: prior experience in customer service and/or operations
• Attention to detail
• Ability to prioritize and meet deadlines
• Preferred: experience using transportation management systems
• Proficiency in Microsoft Office, including Excel, Outlook, Teams
• Physical ability to communicate clearly and accurately, operate a computer and other office equipment

• Action‑oriented
• Collaborative
• Effective communication
• Resourcefulness
• Results driven
• Adaptable and quick to learn
• Comfortable in a fast‑paced environment

• Belong to a diverse and dynamic culture that promotes inclusion, growth and development
• Comprehensive compensation (competitive salary and bonus incentive plan), benefits (including medical, dental, and vision), generous PTO plan (including sick days, floating holidays, and a 401(k) match)
• Hybrid work environment

$48,510 - $60,638.00 total compensation, based on experience