Automotive Lead Technican

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and over $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Wherever you contribute, when you represent the Bridgestone name you are a valued teammate and part of our larger mission to serve society with superior quality.

We offer competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan to help build toward your future. We support employees bringing their whole selves to work and champion diverse perspectives, individuals and teams so our business reflects many different lenses. We are building a team as diverse as the world we serve.

Retail

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction. Pay range: $27.72 – $51.66. Our technicians enjoy a performance‑based compensation model known as flat‑rate pay; it rewards each eligible task, fostering a culture of efficiency and swift task accomplishment.

• Diagnose and repair to specifications‑ brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air‑conditioning, and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment. Tests and registration fees are paid for by the company and a bonus is awarded for each test passed.

• Valid automobile driver’s license at all times and ability to drive customer and company vehicles.
• Skilled in brake diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• Five years of automotive repair experience, demonstrated by third‑party assessments/certifications, or completion of a vocational‑technical school program.
• A.S.E. certification in at least three of A1–A8 (L1 may be one of those; brakes and steering & suspension ASEs are preferred).

• Medical, dental and vision coverage starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional development.
• Community involvement.
• Integrity & teamwork.

At Bridgestone, you are free to be. We believe people can only provide superior service and quality to others when they bring their whole selves to work and champion diverse perspectives, individuals and teams. We are building a team as diverse as the world we serve.

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate social responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and long‑term well‑being.
• A diverse and inclusive team.

Bridgestone is proud to be an equal employment opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.