Logistics Coordinator

We are looking for a passionate and driven beauty lover to join our international team. The International Logistics Coordinator will be responsible for supporting the Domestic Shipping & Logistics team in day-to-day operations for international accounts. This role will report to the Account Manager

Ability to work in our HQ in Edison, NJ

• Manage customer order activity through the entire fulfillment cycle from start-to-finish
• Maintain excellent written and verbal communication with customers and all partners throughout the process
• Respond to customer inquiries and follow-up on shipment status; manage RTVs, shipping discrepancies, past dues and expedites, as well as any quality issues. Liaise with sales and accounting teams for these inquiries.
• Work with team to maintain clean and updated order forms for each account; ensure each retailer and account manager is aware of any out of stocks and discontinued items
• Review credit note requests and submit for approval
• Maintain PO and Invoice trackers
• Work internally with managers and team members to implement new strategies and initiatives.
• Manage stock build/inventory tracker and share regular updates to ensure healthy state of trade
• Consolidate materials for quarterly business reviews with senior management
• Support team with administration support as needed

• Excellent interpersonal and customer service skills
• Exceptional organizational skills
• Ability to multi-task, manage deadlines and to prioritize workload
• Excellent written and verbal communication skills
• Problem solver with demonstrated critical thinking and collaboration skills
• Strong Excel skills with proficiency in Microsoft Office Suite and Google Drive
• Passion for Beauty and Skincare
• HQ located in Edison, NJ
• Required Language:
  English required, Spanish is a plus