Director, Delivery and Presales

Description:

About the Job

Duties & Responsibilities:

• Proactive and reactive HRO pipeline generation

• Participate in responding to HR Solutions received in RFx

• Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product

• Builds trusted relationships with sales teams and client accounts, such that they can leverage their domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts

• Working with the Pre-Sales Lead and the Business teams to ensure that all sales documentation and collateral is kept up to date and relevant

• Participate in Client workshops, Due Diligence and Process studies for the client including creation of documentation

• Work with technology and sales teams to develop internal tools to help improve the processes

• Create and manage content and repository - reusable content, case studies, standard sales /capability presentation

Education

Qualification:

• Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

Skills:

• Communication. Especially, ability to communicate professionally in written responses

• Negotiation

• Ability to explain abstract concept in simple terms

• Ability to work in ambiguous data & information

• Ability to work under pressure and work with teams in collaboration

• Skilled in data analytics

• Excellent MS Word document skills

• Excellent MS presentation creation skills

• Good commercial acumen

• Excellent organizational and collaboration skills

• Good listening skills

• Good Multi-tasking skills

Experience:

• Should have 13-16 years' work experience in HR with 10+ years' experience in sales / pre-sales

Qualifications:

• Bachelor's or Master's degree in any discipline preferably Human Resources, Business & Organization Management, Arts or Commerce

• 13-16 years of experience

• End to end hire to retire HR domain experience, excellent understanding/ prior experience on selling & advising Hunan Resources BPO and solutioning customer HR problem