Director, Field Excellence and Operations

Director, Field Excellence and Operations Skip to main content

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Parsippany, New Jersey, United Statestime type:
Full time posted on:
Posted 4 Days Agotime left to apply:
End Date:
June 12, 2026 (12 days left to apply) job requisition :
R0037316##
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* Job Description:

** As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.

The Director, Field Excellence & Operations is responsible for leading the design, execution, and continuous optimization of field strategy and Sales Force Effectiveness (SFE) across Ferring Pharmaceuticals.

The Director will establish and lead a field-focused Commercial Excellence capability, proactively identifying opportunities to improve field productivity, optimize processes, and drive measurable performance improvements in close partnership with Sales Leadership.
This role serves as the enterprise Subject Matter Expert (SME) for Field Excellence, driving the strategic and operational framework behind segmentation, targeting, territory alignment, call planning, CRM governance, and omnichannel field enablement.
As part of this scope, the role will also directly support and operationally lead SFE execution ensuring strategic priorities are effectively translated into field execution.
This is a hands-on player-coach role with direct leadership responsibility and strong succession potential within Commercial Operations.

This role offers high visibility and the opportunity to shape the future of Field Excellence h Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work Certified, distinguishing it as one of the best companies to work for in the country.
** Sales Force Effectiveness & Field Analytics
*** Lead the design and evolution of field deployment strategy, including sizing, structure, and resource allocation, ensuring alignment with business priorities and market dynamics.
* Own the end-to-end segmentation, targeting, and call planning approach, ensuring that field efforts are focused on the highest-value opportunities and aligned with brand strategy.
* Drive territory alignment and deployment optimization, balancing workload, opportunity, and coverage to maximize field effectiveness.
* Conduct and interpret field-focused analytics, including productivity assessments, ROI analysis, to continuously refine field strategy.
* Integrate multiple data sources (IQVIA, DDD, Exponent, LAAD, claims, and SP data) to develop a comprehensive understanding of market dynamics and field performance.
* Translate complex data and insights into clear, actionable recommendations that can be effectively implemented by field leadership.
* Partner closely with the Analytics team to ensure robust data inputs, while owning the business interpretation and application for field execution.
* Lead cross-functional initiatives with Marketing, IT, Data Governance, and external vendors to operationalize SFE strategies and ensure seamless execution.
* Ensure alignment across…