Obligation & Strategy Analyst

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World‑class facilities and the technology you need to thrive – in our offices or yours.

The Contract Obligation & Strategy Analyst at SHI International collaborates with Optimization Coaches to document and update processes, performing data collection and analysis to support sales and marketing initiatives. This role involves leading long‑term data projects, improving reporting processes, onboarding new teams to organizational tools, and generating reports for special projects. The Sales Support Analyst also provides recommendations aligned with Public Sector business strategies and ensures effective communication and alignment between marketing and sales leadership.

• Assist with the development and implementation of contract management strategies that align with the organization's goals and objectives.
• Identify, develop, and implement process improvements in contract operations to increase efficiency and effectiveness.
• Collaborate with other departments such as sales, operations, legal, and SHI leadership to ensure smooth contract operations.
• Analyze and track the performance of existing contracts using a Contract Lifecycle Management (CLM) tool.
• Manage the lifecycle of contract partner onboarding and flow‑down processes within the CLM tool.
• Gather, organize, and manage contract‑related data for analysis, maintaining a database of contract details, terms, and performance metrics.
• Identify and anticipate potential operational risks within Request for Proposals (RFPs) and contracts, then develop strategies to mitigate these risks.
• Support negotiation processes by providing data‑driven insights, aligning with operational standards, and offering recommendations.
• Document and present information regarding the capabilities of SHI standard processes, tools, and teams.
• Maintain a professional presence at all levels of communication.
• Collaborate and contribute during the Request for Proposal process on strategic contract opportunities, including the presentation of operational requirements and strategic recommendations.
• Manage internal and external contract audit processes from initial investigation through to resolution.
• Liaise with Optimization Coaches to ensure processes are well documented and updated as needed.
• Perform process building, data collection, analysis, and reporting for sales and marketing initiatives.
• Lead high‑level, long‑term data projects in collaboration with various organizational groups.
• Maintain and improve processes for better reporting and support resource allocation for new teams.
• Onboard new teams to organizational tools and operational builds.
• Communicate regularly with coaches regarding necessary changes to personnel training.
• Generate and manage standard and ad hoc reports for special projects, merging data from various tools and databases.
• Collaborate on the Public Sector SharePoint portal to enhance tool usage and reporting.
• Provide proactive recommendations that align with Public Sector business strategies.
• Align marketing and sales leadership with activities to ensure optimal execution by the team.

• Analytical Thinking:
  Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
• Project and Goal Focus:
  Can align and adjust work to support broader project goals and strategies.
• Planning:
  Can identify opportunities for improvement, propose plans, and organize resources without explicit instructions.
• Self‑Motivation:
  Can identify personal or professional growth opportunities, propose self‑improvement strategies, and take action without explicit instructions.
• Strategic Thinking:
  Can contribute to the development of strategic plans and initiatives.
• Adaptability:
  Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• Communication:
  Can effectively communicate complex ideas and information, and can adapt communication style to the…