Associate Director – Global Data Management and Standards, Business Operations
Job in
Edison, Middlesex County, New Jersey, 08818, USA
Listed on 2026-07-31
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-31
Job specializations:
-
Business
Change Management, Business Intelligence, Business Analyst
Job Description & How to Apply Below
- Collaborating with GDMS Leadership to drive enterprise-wide planning, governance, and organizational readiness initiatives that enable successful execution of strategic programs and projects
- Providing resource and capacity planning to ensure optimal allocation of talent, skills, and budget across the portfolio, while driving PMO standards, project governance, and performance reporting
- Partnering with business leaders and key stakeholders to lead change management efforts, develop and execute communication strategies that promote transparency and stakeholder engagement, and champion learning and development initiatives that build organizational capabilities and support adoption of new processes, technologies, and ways of working
- Maintaining headcount, workload, and demand models for the functional area; run allocation algorithms to help ensure the Book of Business is delivered with quality and timeliness
- Supporting operating-model optimization within the functional area, translate outcomes into action plans and track through implementation
- Managing real-time workload balancing, capacity, and compliance-driven case allocation across geographies within the functional area to ensure balanced operations, on‑time delivery, and business continuity through holidays, resource availability, and demand peaks
- Building and maintaining operational dashboards; collect, analyze, and validate portfolio data (efficiency, utilization, quality); ensure standardized reporting in partnership with cross‑functional peers across GDMS (Global Data Management & Standards) and enterprise standards
- Assisting in developing forecasting tools, dashboards, and visualizations; contribute to continuous improvement of capacity modeling and workforce analytics
- Supporting long‑term quality management plans; participate in strategic and tactical special projects as needed
- Supporting PMO activities, including project planning, metrics tracking, status reporting, and management of cross‑functional dependencies
- Preparing inputs for Operational Reviews; ensure consistent metric definitions, sources, and time frames per enterprise cadence and templates
- Coordinating resource and financial forecasting, contracting, and invoicing; tracking variances and data integrity and publishing reconciled views as required
- Collaborating with stakeholders to maintain a unified set of metrics, training, and SOP/BP (Standard Operating Practice/ Best Practice) frameworks based on functional area needs
- Monitoring operational metrics post–system release to ensure realized efficiencies are captured in forecasting models and resource planning assumptions
- Supporting creation, maintenance, and delivery of role‑specific curriculum; co‑develop GDMS‑wide training for the functional area; measure uptake
- Coordinating function‑specific communications and change management aligned to GDMS/GCTO (Global Clinical Trial Operations) frameworks
- Embedding Human‑first Organization practices by designing adoption aids (FAQs, quick guides) and incorporating user feedback into process improvements
- Bachelor's Degree
- Minimum of 8 years experience working in relevant field for associated job description OR Advanced Degree (Masters or Doctorate):
Minimum of 4 years experience working in relevant field for associated job description - Ability to interpret operational, capacity, and financial data; comfortable with variance analysis and trends
- Proficient with Power BI/Tableau and Excel (advanced modeling) for dashboards and what‑if views
- Working knowledge of capacity planning, resourcing, and portfolio management concepts
- Familiarity with functional operational systems, performance dashboards, and workforce analytics data
- Understanding of data integrity, metric standardization, and basic QC (Quality Control)/reconciliation practices
- Basic grasp of forecasting, budgeting, and accruals; reads plan/forecast/actuals and ties them to operational drivers
- Understanding of Agile collaboration and intake tracking tools for requests, changes, and release notes
- Fluent in English; exceptional communication and influencing skills, able to engage and align stakeholders across functions, geographies, and levels
- S…
Position Requirements
10+ Years
work experience
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