Product Data, Operations Administrator

• Produce and distribute monthly sales reports for commercial accounts
• Support Sales Managers with reporting, analytics, and performance insights
• Prepare commission reports for internal Finance teams and external sales representatives
• Maintain and administer sales representative contracts and related records
• Maintain, update, and validate customer trade agreements
• Coordinate pricing updates, discount files, promotional programs, and exception management with Sales Managers, the EDI Manager, and other stakeholders
• Manage product setup and maintenance within internal systems and customer portals
• Audit and maintain customer portal data to ensure alignment with D365 and other company systems
• Serve as a key liaison between Sales, Product Management, Finance, Operations, IT, and other departments
• Act as a centralized resource for item, pricing, and customer data
• Oversee the maintenance, implementation, and governance of price lists and item catalogs
• Ensure all pricing and product information is accurate, current, and aligned across systems
• Identify opportunities to improve reporting, pricing, item setup, and workflow processes
• Develop, maintain, and update Standard Operating Procedures (SOPs)
• Perform additional duties as assigned

• Bachelor's degree in Business Administration or a related field
• 3-5 years of experience in a similar role
• Experience with sales reporting, analytics, and data management
• Advanced Microsoft Office skills, with an emphasis on Excel
• Experience managing trade agreements, customer pricing, and promotional programs
• Experience with item setup, product data management, and customer portals
• Knowledge of data governance principles and business processes
• Familiarity with D365 or a comparable ERP system
• Strong attention to detail and a high degree of accuracy
• Demonstrated critical-thinking, problem-solving, and analytical skills, including the ability to use data to support informed business decisions
• Ability to effectively prioritize and manage multiple projects and deadlines, with excellent organizational, time-management, and multitasking skills
• Strong written and verbal communication, presentation, relationship‑building, and collaboration skills across all levels of the organization and with external contacts
• Ability to maintain confidentiality and exercise professionalism
• Commitment to continuous improvement and operational excellence
• Working knowledge of Windows-based operating systems
• Power BI experience is a plus
• Consumer products experience preferred
• Office products industry experience is a plus

Demonstrates expertise in sales reporting, analytics, and data management, with a strong focus on maintaining accurate pricing and product information across systems. Proficient in developing Standard Operating Procedures (SOPs) and managing trade agreements while ensuring compliance with data governance principles.

• Sales Reporting
• Data Management
• Advanced Microsoft Excel
• D365 ERP System
• Analytical Skills

• Sales Reporting
• Data Management
• Trade Agreements Management
• Product Data Management
• Pricing Updates
• Standard Operating Procedures (SOPs)
• Analytical Skills
• Critical Thinking
• Problem Solving
• Project Management

• Attention to Detail
• Organizational Skills
• Time Management
• Communication Skills
• Collaboration Skills

• Consumer Products
• Office Products Industry
• Sales Analytics
• Promotional Programs
• Customer Portals

• Microsoft Office
• D365
• Power BI
• Windows Operating Systems