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Pharma Customer Success & Process Improvement Specialist

Job in Edison, Middlesex County, New Jersey, 08818, USA
Listing for: Atrium
Full Time position
Listed on 2026-05-16
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Atrium is hiring a Customer Service Specialist in Edison, NJ, to ensure exceptional client support and operational efficiency. Key responsibilities include monitoring service metrics, improving processes, and maintaining customer relationships. Candidates should have 4-5 years of experience in the pharmaceutical industry, strong communication skills, and proficiency in Microsoft Office. The role offers full-time employment with a salary range of $60,000 to $75,000, alongside comprehensive benefits including health insurance and a retirement plan.
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