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Customer Service Rep Import
Job in
Edison, Middlesex County, New Jersey, 08817, USA
Listed on 2026-06-05
Listing for:
DHL
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
DHL - - Responsibilities:
Resolve product or service issues by clarifying the customers concern, determining the root cause, selecting and explaining the best solution, and following up to ensure resolution.;
Process orders and requests accurately and efficiently.;
Provide product and service information and guide customers through available options.;
Follow communication procedures and guidelines to deliver consistent service quality.;
Upsell local services to optimize gross profit.
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