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Customer Service Rep HelpDesk/Support Technical Support Bilingual

Advanced Customer Support Specialist — Escalations & Solutions

Job in Edison, Middlesex County, New Jersey, 08818, USA
Listing for: Yusen Logistics
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
A logistics services company in Edison, NJ is seeking a Customer Service Representative II to provide advanced customer support and resolve complex issues. The role involves mentoring lower-level representatives, monitoring service quality, and analyzing customer interactions. Applicants should have at least a high school diploma or equivalent, with 2-3 years of relevant experience and familiarity with Microsoft Office. The position offers comprehensive benefits including medical insurance and a 401(k).
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