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Customer Service Representative - State Farm Agent Team Member

Job in Edison, Middlesex County, New Jersey, 08818, USA
Listing for: Shilpa Rathi
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
  • 401(k)
ROLE

DESCRIPTION:
  • As a Customer Relations Representative - State Farm Agent Team Member with Shilpa Rathi
    - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
  • You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues
  • Maintain client records and update information as needed
  • Assist with customer retention strategies
  • Coordinate with other departments to ensure customer satisfaction
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