Strategic Customer Success Manager: Onboarding & Growth
Job in
Edison, Middlesex County, New Jersey, 08818, USA
Listed on 2026-07-10
Listing for:
SHI International Corp.
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
SHI International Corp. in New Jersey seeks a Customer Success Manager to onboard customers, guide them through their product or service lifecycle, and ensure retention and growth through strategic reviews.
You will serve as SME for platforms, analyze consumption reports, manage service delivery workflows, collaborate with sales and delivery teams to align offerings with customer objectives, and drive renewals and co‑selling opportunities.
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