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Customer Service Rep Import
Job in
Edison, Middlesex County, New Jersey, 08817, USA
Listed on 2026-07-24
Listing for:
DHL
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
DHL - - Responsibilities:
Resolve product or service issues by clarifying the customer’s concern, determining the root cause, selecting and explaining the best solution, and following up to ensure resolution;
Process orders and requests accurately and efficiently;
Provide product and service information and guide customers through available options;
Upsell local services to optimize gross profit;
Support administration of OFR Ops/CS plans and processes to provide ocean freight forwarding for internal and external customers
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