Customer Experience Pro: Order & Support Specialist
Job in
Edison, Middlesex County, New Jersey, 08818, USA
Listed on 2026-09-02
Listing for:
Thomas Scientific
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Thomas Scientific is seeking a Customer Experience Agent (CXA) in Swedesboro, NJ to support customers through the order process, answer product questions, process returns, and collaborate with internal teams to ensure a positive experience.
The role requires handling orders, providing pricing and shipping information, resolving customer issues, and maintaining product knowledge while representing the company professionally and courteously.
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