Overnight Valet Attendant-( Valley

At Towne Park, it's more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

• Compensation: $16.90 per hour plus tips.
• Work schedule:
  
  open availability on weekends, weekdays, and overnight.
• Benefits: accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, 401(k) retirement savings plan.
• Eligibility: seasonal and temporary roles are not eligible for benefits outlined above.

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. Responsibilities include parking and retrieving guest vehicles, assisting with luggage, and delivering service throughout arrival and departure.

• Maintain pleasant, friendly and professional demeanor with all guests, co‑workers, and clients; acknowledge and greet guests within five feet.
• Use proper Towne Park phone etiquette and maintain appropriate attire when not engaged in tasks.
• Park and retrieve vehicles safely; assist guests with bell services and luggage storage; open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about outlets, meeting rooms, amenities, and local attractions; deliver messages, items and/or guest amenities as requested; shuttle guests to approved locations.
• Explain parking rates and retrieval procedures; issue claim checks after receiving vehicle keys; complete ticket information; calculate and collect revenue for vehicles as needed.

• Education:
  
  High school diploma or GED.
• Licensure:
  Valid driver’s license in the state of employment or within a commutable distance.
• Experience:
  
  At least one month of related experience and/or training; or equivalent combination of education and experience.
• Knowledge:
  Principles and processes for providing customer and personal services.
• Skills:
  • Read and write standard English; read and comprehend simple instructions, short correspondence, and memos.
  • Write simple correspondence.
  • Effectively present information in one-on-one and small group situations to guests, clients, and employees.
  • Perform basic arithmetic (addition, subtraction, multiplication, division) with three-digit numbers and U.S. currency.
  • Understand 24‑hour and military time systems.