Americas HR Operations Specialist

Overview

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group operates from more than 60 offices in 27 countries and is 5,300 people strong.

We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

The Group is home to a stable of premium brands and TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

• Support the new hire and onboarding process by generating offer letters, welcome emails and initiating background checks as required. Liaise with the screening provider and track that the required checks have been completed prior to start dates, escalating areas of concern to HR Advisory.
• Create new starter records on the HRIS system (Workday); ensure relevant teams are notified in advance of a hire and upload employee documentation onto their record.
• Support the coordination and facilitation of weekly new hire orientation.
• Provide support to all new starters working with the NY team to conduct I-9 verifications and follow-up and collect any outstanding onboarding documentation.
• Act as backup coverage to prepare and issue continuing employment letters relating to non-contractual job changes (e.g. internal transfers, title changes, salary increases/decreases) and process on the HRIS system (Workday). Notify relevant teams of any changes.
• Act as backup coverage to process contractual job changes on the HRIS system (Workday). Notify relevant teams of any changes. Update contract dates and terms as needed.
• Support the leaver process including calculation of outstanding holiday entitlements and issuance of exit surveys. Process all garden leaves and terminations on the HRIS system (Workday) to notify relevant teams. Track and process any termination payments.
• Transact high volumes of inputs and changes to the HRIS system (Workday) on a daily basis.
• Support the semi-monthly payroll process to ensure relevant instructions and documentation are passed to Payroll before the submission deadline.
• Maintain and ensure full compliance of employment files, both physical and digital, as well as overall record keeping.
• Assist with employee inquiries, escalating to other HR Teams where needed.
• Respond to all internal and external employment verification requests.
• Cross-train with HR Operations colleagues on maintenance of labor law postings and invoice processing.
• Ad hoc project support for the HR Business Partners and Americas Head of HR Operations & Governance.

• Workday updates within three business days
• Drafting employment offers within three business days
• Completion of background screening within 8 weeks
• Initiation of joiners, movers, leavers notification and procedures

• Ability to handle and maintain highly confidential information.
• Strong organisational skills with excellent attention to detail and follow-up skills.
• Process management and process improvement oriented.
• Flexible with the ability to work in an ever-changing work environment.
• Ability to prioritize and demonstrate an appropriate sense of urgency.
• Ability to work effectively within a team as well as independently.
• Service oriented with excellent interpersonal and written and verbal communication skills.
• Numerate, analytical ability and problem-solving skills.
• Show a desire and aptitude to learn and develop.
• Skilled in Microsoft application software (Word, Excel, Outlook, PowerPoint etc.).
• Experienced user of systems (Workday knowledge is preferable but not essential).

• Demonstrable experience of working within a busy and fast paced HR environment, preferably in an HR Operations role.
• Experience of preparing offer letters and documentation.
• End to end knowledge of the employee lifecycle.
• Interested in a career within Human Resources.

Salary Range: $50,000 to $60,000 (commensurate with experience)

Band & Level: Professional, 4

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn t align perfectly with every aspect of the job description, we strongly encourage you to apply.

You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and…