IT Administrator

Adeptus, is hiring! Adeptus is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. Join a rapidly growing organization with a strategic vision and dynamic plan

We are seeking an IT Administrator to join our team.

We are committed to fostering a supportive and inclusive workplace where every
team member can thrive. Apply today to be part of a company that values its
people and their contributions!

Seasoned IT Administrator with a strong foundation in end-user support and a proven track record of advancing from frontline help desk operations into full systems administration. Adept at managing infrastructure, improving IT processes, and delivering reliable, secure technology services. Brings deep hands-on experience with troubleshooting, system configuration, and user enablement, paired with a broader strategic understanding of network, server, and cloud environments.

• Maintain, configure, and support on-premises and cloud-based systems including servers, virtualization platforms, storage, identity management, and endpoint management tools.

• Administer Microsoft 365, Active Directory, Azure AD, Intune/Endpoint Manager, and related enterprise services.

• Ensure system uptime, performance, and reliability by proactively monitoring and resolving issues before they impact operations.

• Support and maintain LAN/WAN infrastructure, firewalls, wireless networks, VPN, and network security appliances.

• Perform configuration changes, firmware updates, and troubleshooting of connectivity and performance issues.

• Implement and enforce security best practices including patch management, MFA, least-privilege access, and endpoint protection.

• Assist with audits, compliance initiatives (e.g., SOC 2, HIPAA, PCI), and incident response activities.

• Provide Tier 2 and Tier 3 technical support after progressing from Help Desk roles.

• Mentor junior support staff and help develop standard operating procedures and knowledge base documentation.

• Drive continuous improvement in help desk workflows, ticket resolution processes, and user experience.

• Lead or participate in IT projects such as system upgrades, migrations, hardware refresh cycles, and cloud adoption initiatives.

• Coordinate with vendors, internal stakeholders, and cross-functional teams to ensure project success.

• Oversee hardware/software lifecycle management including procurement, deployment, inventory tracking, and decommissioning.

• Manage OS and application patching schedules and automated update systems.

• Proven experience progressing from Help Desk Support to systems administration roles.

• Strong knowledge of Windows Server environments, Microsoft 365, Active Directory, networking fundamentals, and endpoint management.

• Experience with virtualization (VMware/Hyper-V), backup systems, and cloud technologies such as Azure or AWS.

• Excellent troubleshooting, analytical, and communication skills.

• Ability to work independently and manage multiple priorities in a dynamic environment.

• Scripting skills (Power Shell, Bash, Python).

• Experience with SIEM, IDS/IPS, and advanced security tools.

• Familiarity with ITIL practices, documentation standards, and ticketing platforms (Jira, Service Now, etc.).

• Customer-focused mindset grounded in hands-on support experience.

• Adaptable, resourceful, and committed to continuous learning.

• Capable of bridging the gap between end-users and technical infrastructure teams.

We offer a great opportunity to advance your career in public accounting. You will work with a team of highly professional and dedicated individuals. We will help you enhance the skills needed to succeed both professionally and personally. We offer a unique opportunity to work with clients in various industries. We also offer the following:

• Competitive compensation

• Performance bonuses

• Generous benefits package including health, 401(k), and paid vacation

• Friday afternoons off during the summer

• Firm involvement activities

• Work-life balance with a flexible schedule

• Continuing education and personal development training

Crete Professionals Alliance is an equal opportunity employer, considering all
applicants for employment regardless of race, color, religion, sex, gender identity,
pregnancy, national origin, ancestry, citizenship, age, marital status, physical
disability, sexual orientation, genetic information, or any other characteristic
protected by state of federal law.