SAP Convergent Mediation; CM Consultant

Title: SAP Convergent Mediation (CM) Consultant

Start Date: 4/20/26

Location: Remote with occasional onsite visits to the client site in NJ

Duration: 6 months

Method
360 is seeking a seasoned SAP Convergent Mediation (CM) Consultant for a direct engagement with one of the world's leading global media and entertainment companies. The ideal candidate is a hands‑on practitioner with deep configuration experience in SAP Convergent Mediation, complemented by a strong understanding of the business processes that drive mediation, charging, and billing within the SAP BRIM (Billing and Revenue Innovation Management) architecture.

This is not a project management or advisory role — we need someone who has been in the trenches across multiple full‑lifecycle implementations and can immediately contribute to solution design, configuration, testing, and production support.

• Lead the design, configuration, and deployment of SAP Convergent Mediation workflows, including agent configuration (Disk Collection, Decoder, Analysis, Encoder, Interworkflow, Forwarding), route management, and data flow orchestration.
• Configure and optimize batch and real‑time mediation workflows to collect, validate, normalize, enrich, and forward high‑volume usage and transactional data to downstream SAP BRIM components (Convergent Charging, Convergent Invoicing, FI‑CA).
• Develop and maintain business logic within Analysis agents using the CM scripting language to support complex data transformation, validation, and enrichment requirements specific to media and advertising revenue streams.
• Design and implement error detection, data deduplication, and filtering configurations to prevent revenue leakage and ensure billing accuracy across multiple content distribution and advertising platforms.
• Partner with business stakeholders, IT architects, and functional teams to translate complex billing and revenue recognition requirements into technical mediation solutions.
• Support integration design and troubleshooting between SAP CM and adjacent systems including SAP S/4
  
  HANA, SAP Convergent Charging, SAP Convergent Invoicing, and third‑party content and ad delivery platforms.
• Perform system testing, regression testing, and production cutover activities, including data validation and reconciliation across the mediation‑to‑billing pipeline.
• Document solution designs, configuration specifications, workflow diagrams, and operational runbooks for knowledge transfer and ongoing support.
• Provide mentorship and knowledge transfer to client internal teams to build sustainable in‑house capabilities.

• Minimum 5+ years of hands‑on SAP Convergent Mediation (by Digital Route / Mediation Zone) configuration experience across multiple full‑lifecycle implementations.
• Deep understanding of the SAP BRIM architecture and how Convergent Mediation integrates with Convergent Charging (CC), Convergent Invoicing (CI), Subscription Billing, and Contract Accounts Receivable & Payable (FI‑CA).
• Proven ability to design and configure CM workflows including agent setup, UDR processing, real‑time and batch processing modes, and interworkflow routing.
• Strong proficiency in the CM scripting/analysis language for building custom business logic, data transformation rules, and validation routines.
• Experience configuring Control Zone platform and UI components, including execution contexts, service contexts, and pico process management.
• Demonstrated expertise in troubleshooting mediation pipeline issues, performance optimization, and data reconciliation across the billing chain.
• Experience working in media, entertainment, telecommunications, or similarly complex, high‑volume billing environments with diverse revenue models (subscription, usage‑based, advertising, hybrid).
• Strong communication skills with the ability to translate technical mediation concepts for business and functional stakeholders.

• Experience with SAP S/4
  
  HANA integration in the context of BRIM deployments.
• Familiarity with high‑availability CM Control Zone cluster configurations (on‑premise or cloud‑based via AWS, Azure, or SAP RISE).
• Prior exposure to…