ServiceNow Business Development Manager _ IRM
Job in
Edison, Middlesex County, New Jersey, 08818, USA
Listed on 2026-06-02
Listing for:
Tephra
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, IT Project Manager, Cybersecurity
Job Description & How to Apply Below
Job Description
1. Lead presales &solutions effort for all Service Now opportunities within TCS BFSI (Banking, Financial Services & Insurance) Americas Business Group across
a. CISO/CRO portfolio encompassing Security Operation, Business Continuity Management, GRC and TPRM (Third Part Risk Management
b. IT Operations (CMDB, Discovery & Asset Management, Enterprise Architecture)
c. Front, Back office and Middle Office Operation within Banking, Insurance, Wealth & Asset management
2. Craft a solution strategy and value proposition which is contextual to customer's landscape, problem statement.
3. Author response (ppt, word) to RFX and proactive opportunities, defend solution with internal and end customer.
4. Carry TCV target, Build & manage opportunity pipeline engaging proactively with internal and external customer.
5. Collaborate with internal customer facing organization, horizontal functions like (hybrid cloud, BPS), technology COEs to mine opportunities, craft composite solutions for customers.
6. Create solution collaterals, collaborate with delivery to create success stories.
7. Be a Trusted Partner to customer, Build and nurture customer relationship, participate in delivery governance with customer, Service Now events for customer.
8. Collaborate with Service Now Partner and field sales organization to build and manage joint pursuits.
9. Engage in short-term consulting and advisory assignment with strategic Customers.
10. Amplify TCS Service Now offerings for BFSI Business Vertical within customer, Service Now and Industry ecosystem.
Pre-requisites
1) 10+ years of overall IT experience of which 5+ years in Service Now ecosystem and 2+ years of experience in presales & solutions
2) The Service Now experience should include.
a. Strong Understanding of Service Now platform
b. Extensive experience with Service Now Sec Ops, IRM and TPRM product portfolio
c.
Experience with Service Now CMDB, CSDM, ITAM (HAM, SAM), EA (Enterprise Architecture/APM, SPM
d. Understanding of various Operating model for running Service Now in customer ecosystem including MSP/Direct, Centralized/Federated, shared Services.
3) Sound understanding of AI/Gen AI/Agentic AI architecture, solutions, applicable use cases.
4) SME in Security, Risk, Fraud and Compliance domain for Banking, Financial Services, and Insurance business vertical.
5) Sound understanding of regulatory environment North America based BFSI farm has to operate and ability to apply Service Now capabilities to help customer stay on top of the compliance needs.
6)
Experience with Service Now competition (Archer, Metric Stream., One Trust etc.) and adjacent products
7) Strong Understanding of SaaS platform offerings and, business model, alliance & channel
8) Technologist at heart and quick learner
9) Ability to work as Individual Contributor as well as leader, navigate through matrix environment and ambiguous situation and
10) Self-starter, Team Player and motivated; well versed in working in onshore-offshore model and open to travel.
#LI-AK1
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