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IT Service Desk Analyst — Evening Support Pro
Job in
Edison, Middlesex County, New Jersey, 08818, USA
Listed on 2026-06-18
Listing for:
The Chronicle Of Higher Education, Inc.
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Chronicle Of Higher Education, Inc. is hiring an IT Service Desk Analyst. The role requires recording and resolving IT service issues, offering support across phone, e-mail, and chat while ensuring high-quality customer service.
Minimum qualifications include a high school diploma and two years of customer service experience, with knowledge in troubleshooting of Windows, iOS, and Android systems. The position offers a schedule from Tuesday to Saturday with pension eligibility.
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