Business Analyst - Guidewire Claims

Description

Position Summary
:
The primary purpose of this role is to act as liaison between P&C insurance business operations and technical IT teams. The position focuses on eliciting, analyzing, and documenting functional requirements to configure, integrate, and upgrade the Guidewire Claim Center platform. This ensures optimal claim lifecycle management, from First Notice of Loss (FNOL) to settlement.

• Requirement Elicitation
  :
  Lead workshop sessions and interviews with claims adjusters, handlers, and leadership to gather "As-Is" and "To-Be" requirements.
• Agile Documentation
  :
  Translate business needs into Agile artifacts, including User Stories, Functional Specifications (FSD), Business Requirements Documents (BRD), and Process Flow Diagrams using tools like Jira and MS Visio, Work, Excel, and PowerPoint.
• Business Rules Engine
  :
  Document logical business rules within Claim Center, covering Validation Rules, Assignment Rules, Assignment Trees, and Segmentation Rules
  .
• Claim Center Configuration Requirements
  :
  Define and map specifications for the platform's core functional layers, including PCF Screen Mockups, Type lists, Data Models, Field Extensions, and Segregations
  .
• Prioritizes requirements in collaboration with the Product Owner based on business value and complexity.
• Integration Specifications
  :
  Collaborate with technical architects to map data integrations with downstream and upstream applications. These include Guidewire Policy Center, Billing Center, Document Management System - Ghost Draft, Image Right, WINS, Data Lake, and financial systems (Workday).
• UAT and Testing Leadership:
  Write User Acceptance Testing (UAT) scenarios, facilitate defect triage sessions, and coordinate closely with QA teams to validate product features.

• Bachelor’s degree required.
• Minimum 3 years of active experience in Property and Casualty (P&C) commercial lines insurance required.
• Minimum 2 years of specialized experience as a Functional Analyst on the Guidewire Claim Center platform required.
• Deep understanding of Guidewire's standard base capabilities, ensuring minimum deviation to reduce tech debt required.
• High proficiency in claim life cycles, exposure management, financial transactions (reserves, recoveries, payments), and litigation required.
• Extensive experience operating within Agile/Scrum methodologies, managing backlogs, and running sprint cycles required.
• Guidewire Claims Center Business Analyst certification is highly preferred.
• Familiar with Policy Center, Billing Center, Contact Manager preferred.
• Guidewire Functional Certification is preferred.
• Knowledge of Microsoft Office 365 re